We apologize for the inconvenience, but due to COVID-19 safety concerns, we will be temporarily closed as of March 18th, 2020.

Our customer service team is always available to assist you at 1-800-227-3515 or by email at service@kwamerica.com 


Visit our U.S. store, located in the heart of historic and picturesque Stillwater, Minnesota, approximately 40 minutes from the Twin Cities of Minneapolis and St. Paul. Discover the unforgettable charm of this Käthe Wohlfahrt experience, which is reminiscent of the stores in Germany.

Our retail store does not carry replacement parts or do onsite repairs. Online, Market or German orders cannot be returned to the retail store. Please call our Customer Service at 1 (800) 227-3515.

Phone: 651-275-1236

Address: 129 Main St S, Stillwater, MN 55082

Open Hours Throughout The Year:  

January to February
   11 am to 5 pm Daily. Closed Tuesdays. 
March to April
   11 am to 5 pm Daily
May to September  
   10 am to 6 pm Daily 
October to Thanksgiving   
   Sunday to Wednesday, 10 am to 6 pm
   Thursday to Saturday, 10 am to 7 pm
Thanksgiving to December 23rd 
   10 am to 7 pm Daily
December 26th to December 31st
   11 am to 5 pm Daily
Special Hours: 
   Christmas Eve & New Years Eve, 10 am to 4 pm
   Thanksgiving Day, Christmas Day & New Years Day, Closed